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Overview

Eligibility for Returns:

Items can be returned within 7 days of delivery depends on the product.
Items must be in their original condition, unused, and in their original packaging with all tags intact.
Return shipping costs are the customer’s responsibility unless the return is due to a defect or incorrect item sent.

While some other items are not eligible for return:Items marked as Final Sale.
Customized or personalized products.
Opened or used items (unless they are defective).
Return Process.

Initiate Return:
Contact our Customer Support team at with your order number and reason for the return.

Approval: Once approved, you will receive a return shipping label or instructions.
Ship the Item: Pack the item securely and send it back to the provided address.
Refunds

Refunds will be processed once the returned item passes our inspection.
Refunds will be credited to the original payment method within 7-10 business days.
Shipping charges (if applicable) are non-refundable.
Exchange Policy
Exchanges are subject to stock availability. If the desired item is unavailable, a refund will be issued.
Damaged or Defective Items
If you receive a damaged or defective item, please notify us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or a refund.
Send Video or image of Defective item.

Need Help ?

For further assistance, please contact our Customer Support team at support@arcadra.com.

We are committed to ensuring your satisfaction and a smooth shopping experience at Arcadra!